Brutus & Barnaby Satisfaction Guarantee

At Brutus & Barnaby, your dog’s happiness is our priority.

If you’re not completely satisfied with your purchase, we’ll make it right.

Love It or We’ll Take It Back

We proudly offer a 100% Money Back Guarantee.

If your dog doesn’t love their treats, simply contact us within 30 days of delivery at:

Email: hello@brutusandbarnaby.com
Phone: (800) 489-0970

We’ll work with you to resolve the issue. If we can’t, we’ll issue a refund — no questions asked.

In most cases, we offer returnless refunds, which means you won’t need to ship the product back.

Incorrect or Damaged Orders

If you received the wrong item or your order arrived damaged, please contact us right away.

We will either:
• Send a replacement immediately
• Or issue a full refund

Whichever you prefer.

Exchanges

If you would like to exchange your product, please contact us before returning anything.

If a return is required, please allow up to 7 days from receipt for processing. Once processed, we will ship your replacement.

Return Address (If Required)

Brutus & Barnaby
1170 Kapp Dr
Clearwater, FL 33765
United States

Please note: Return shipping costs are the responsibility of the customer unless the error was ours.

Refund Processing Time

Refunds typically appear within 5–10 business days, depending on your bank or credit card provider.

---

We are a small, dog-loving team, and every order means a great deal to us. If there’s anything we can do to improve your experience, please don’t hesitate to reach out.

Your satisfaction is guaranteed.